In freelance career you need to provide extraordinary customer service all the time to win more projects in this competition period. Fortunately, you have an edge over bigger companies out there: you can individualize your customer service and thus take better care of your clients.
In fact, this can completely set you apart from the rest of the competition and send you straight to the top. Remember: if you take good care of your clients, they will take good care of you. Here are some useful strategies for freelancers to improve customer service for better income.